Terms and Conditions

Please read these Terms and Conditions carefully before using our services or purchasing products. By accessing or using our platform, you agree to be bound by these terms.

1. General

• By placing an order, you confirm that you are legally capable of entering into a binding contract
• These terms apply to all products including flavorful sauces & chutneys, quality edible oils, and tools & accessories
• We reserve the right to update or modify these terms at any time without prior notice

2. Product Information

• We strive to ensure that all product descriptions, images, and pricing are accurate
• Minor variations in color, packaging, or appearance may occur
• Availability of products is subject to change without notice

3. Pricing & Payments

• All prices are listed in applicable currency and may include or exclude taxes as specified
• Full payment must be made at the time of purchase
• Payments are processed securely through trusted third-party providers

4. Orders & Acceptance

• Once an order is placed, you will receive an order confirmation
• We reserve the right to accept or cancel any order due to:
• Product unavailability
• Errors in pricing or product information
• Suspected fraudulent activity

5. Shipping & Delivery

• Orders are processed and shipped within the timelines mentioned in the shipping policy
• Delivery timelines are estimates and may vary
• We are not responsible for delays caused by courier partners or unforeseen circumstances

6. Returns & Refunds

• Returns and refunds are governed by the Return & Refund Policy
• Food items cannot be returned once opened unless defective
• Refunds are processed after verification and approval

7. User Responsibilities

You agree:

• To provide accurate and complete information while placing orders
• Not to misuse the platform for unlawful or fraudulent activities
• Not to attempt unauthorized access to systems or data

8. Intellectual Property

• All content including text, images, logos, and designs are protected
• You may not copy, reproduce, or distribute any content without permission

9. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages arising from the use of products or services
• Liability is limited to the value of the purchased product

10. Product Usage Disclaimer

• Food products should be consumed as per instructions and before expiry
• Proper storage conditions must be followed
• Tools and accessories should be used safely and as intended

11. Cancellation Policy

• Orders can only be canceled before they are shipped
• Once shipped, cancellation requests will not be accepted

12. Privacy

• Your personal information is handled as per the Privacy Policy

13. Governing Law

• These terms are governed by applicable laws of India
• Any disputes will be subject to the jurisdiction of relevant courts

14. Contact Information

For any questions regarding these Terms and Conditions:

📧 lokesh@aaatradings.com